Our company's Return, Refund, and Exchange Policy

Merchandise purchased on the Site may be returned at the consumer's own expense via confirmed delivery within 30 days of purchase. After that date, Biokarma Kft. will not under any circumstances refund or exchange any purchase. All merchandise must have an original package receipt, and all merchandise tags must be attached to request a refund or exchange. All returned merchandise must be in "like-new" condition to be eligible for refunds. All refunds are subject to consideration and approval by Biokarma Kft. Refunds are issued in the same tender as the original purchase. Biokarma Kft. will not reimburse shipping and handling charges under any circumstances. You will have to send your package with a copy of your original invoice and include a brief description of your request (i.e. refund or exchange) to Biokarma Kft. You may start the process of refund or exchange by sending an email to support@akkufresh.com.

Orders, Payment Terms

You agree that your placement of an electronic order on the AkkuFresh® site is sufficient to satisfy the Statute of Frauds, and no further writing is required. Terms of payment are within the sole discretion of Biokarma Kft., and unless otherwise agreed by Biokarma Kft., payment must be received by Biokarma Kft. before Biokarma Kft.’s acceptance of the order. Biokarma Kft. may accept payment via PayPal, wire transfers, or telegraphic transfer (“TT”), Visa, MasterCard, Discover, and American Express (other credit or debit cards may be added at Biokarma Kft.’s sole discretion). Orders are not binding until Biokarma Kft. accepts the order. Biokarma Kft. may need to verify any information you provide before Biokarma Kft. accepts an order, and may cancel or limit an order any time after it has been placed. Biokarma Kft. expressly conditions its acceptance of your order on your agreement to the Terms. Invoices are due and payable within the period indicated on the invoice. You agree to pay interest on all past-due sums at the highest rate allowed by law.

The Checkout Process

In placing an order, you agree to provide only true, accurate, current, and complete information during the checkout process and agree to update that information to keep it true, accurate, present, and complete. Biokarma Kft. shall have the right to ban your access to the Site if it has reasonable grounds to believe that you have provided untrue, inaccurate, not current, or incomplete information to Biokarma Kft.

Canceling and Changing Your Orders

For orders that have yet to be shipped, you will be able to review the order total, shipping address, payment method, and item availability by contacting Biokarma Kft. For orders that have already been shipped, you can confirm the date and method of shipment, an estimated date of arrival, and a tracking number, only if applicable. As long as your order or merchandise from Biokarma Kft. has not yet entered the shipping process, you can change the details via telephone. Please note that you can make changes only to those orders from Biokarma Kft. that have not yet entered the shipping process. Due to the volume of packages we ship each day, it is impossible to locate and make changes to a single package once it has entered the shipping process. Biokarma Kft. will not reimburse shipping and handling charges once the order has entered the shipping process.


Unless stated otherwise, Biokarma Kft.'s shipping partner, Webshippy Magyarorszag Kft. will make its best efforts to ship the merchandise within 7 days of the receipt of a properly completed order. However, any delivery or shipment date provided by Biokarma Kft. or Webshippy Magyarorszag Kft. to you is a good faith estimate of Webshippy Magyarorszag Kft. You understand that product availability may be limited and particular products may not be available for immediate delivery. Biokarma Kft. or Webshippy Magyarorszag Kft. shall not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery. Title to any product and risk of loss passes from Biokarma Kft. or Webshippy Magyarorszag Kft. to you on delivery from Webshippy Magyarorszag Kft.’s warehouse.


You will be charged separately for shipping and handling, and all shipping and handling charges will appear on the checkout form when you submit an order. Pricing and Sales Tax Prices are subject to change at the discretion of Biokarma Kft. If a discrepancy arises between the price quoted on the Site and the checkout page, the latter will prevail. In the event a product is listed at an incorrect price due to a typographical or other error, Biokarma Kft. shall have the right to refuse, cancel or limit any order placed for products listed at the incorrect price, whether or not an order confirmation has been sent and/or payment has been made. If payment has already been made and your order is canceled or limited, Biokarma Kft. shall refund any payment you made for any item that will not be shipped due to the cancellation or limitation of an order in the same tender as the original purchase. Biokarma Kft. shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Hungary. You are solely responsible for all sales taxes, or other taxes, on orders shipped to any other country.


If you spot any errors in the translations we have prepared or would like to give feedback on the website in any way, please browse our Contact Us page. Feedback and Information Any feedback you provide at this site shall be deemed to be non-confidential. Our company shall be free to use such information on an unrestricted basis.

Date of Last Revision: August 1, 2021

The information contained on this website is subject to change without notice.
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